Track your order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

FAQs

How do I place an order?

To place an order, simply browse our website, select the products you want to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, bank transfers.

Do you offer delivery services?

Yes, we offer delivery services across Sri Lanka. Delivery times vary based on your location and the product you have ordered.

How do I return a product?

To return a product, contact our customer service team with your order number and reason for return. If approved, you can ship the product back to us or, if you are in the Colombo area, bring it to our store. Please ensure the product is properly packed and include a copy of your receipt.

How can I track my order?

After placing an order, you will receive an email with tracking information. You can use this information to track your order on our website or the courier’s website.

Can I change or cancel my order?

If you need to change or cancel your order, please contact our customer service team as soon as possible. If your order has not yet been processed or shipped, we may be able to accommodate your request.

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team immediately with your order number and a description of the issue. We will arrange for a replacement or refund as per our return policy.

Do you offer installation services for home appliances?

Yes, we offer installation services for certain home appliances. Please check the product details or contact us for more information.