Service & Warranty

At buyseetha.com, we are committed to providing you with a seamless after-sales experience. As an authorized dealer for some of the most trusted and renowned brands in Sri Lanka, we offer support in handling warranty and service-related matters for the products you purchase through our platform.

Warranty Assistance

All products sold on buyseetha.com come with manufacturer or brand warranty as applicable. Warranty coverage, duration, and terms vary by brand and product category. Please refer to the product details or warranty card provided at the time of purchase for specific information.

We do not offer in-house warranty repairs. However, we will fully assist you in coordinating with the relevant brand or authorized service center to ensure your warranty claim is handled smoothly.

How We Support You

If you experience a defect or issue with a product under warranty:

1. Contact Us
   Reach out to our customer care team with your order number, issue details, and photos or videos (if available).

2. We Coordinate With the Brand
   Our team will liaise with the respective brand’s service team or authorized service center on your behalf.

3. Hassle-Free Process
   We will guide you on the next steps — whether it’s inspection, pickup, repair, replacement, or referral to a service point — based on the brand’s warranty policy.

Important Notes

• Warranty claims are subject to the terms and conditions defined by the manufacturer or brand.

• Physical damage, misuse, unauthorized repairs, or damage due to power fluctuations may void the warranty.

• Some products may require registration on the brand website for warranty activation.

• Service timelines are determined by the respective service center or brand.

• We recommend retaining your original invoice and warranty card for all warranty-related support.

Non-Warranty Repairs

For products that are no longer under warranty, we can still help you connect with an authorized service center for out-of-warranty repairs. Service charges and part replacement costs (if any) will be communicated by the respective service center.

Need Help?

We’re here to assist you every step of the way.

Customer Support
📞 0768 333 444
📧 [email protected]
🕘 Available: 8.30AM to 5.30PM

Let me know if you’d like this content in Sinhala/Tamil, or if you want to add a downloadable warranty claim form, a FAQ section, or brand-specific service center links.